PERSONAL DETAILS

Full Name : NGUYỄN THỊ KIỀU DIỄM
Gender : Female
Date of Birth : May 11st, 1988
Place of Birth : Dong Nai
Contact Address: 791/27/6/11 Tran Xuan Soan Street, Tan Hung Ward, District 7, Ho Chi Minh City
Marital Status : Single
Cell Phone number: 0938 089 402
Email Address : diem115@gmail.com

CAREER OBJECTIVE
- Striving for the next two years will become high-level Human Resouce Professionals.
- Striving for the next six months will be confident commuticating in English.

CAREER HIGHLIGHTS
2007: Received Merit Scholarships granted by Ho Chi Minh University Of Industry.

WORK EXPERIENCE
From: March, 2011 To: December, 2011
Position: Human Resource Executive and Internal Control Executive
At Company: Gia Thinh Phat Co. and Hoa Huong Duong Co.
Job Description:
1. Check the attendance from departments and the reasonableness of timekeeper;
2. Calculating salary staff in Microsoft excel, salary advance in middle month;
3. Recruitment, monitor and implement the procedures for signing labor contracts;
4. To track & manage HR management software internally, timely update, maintenance all required HR records, statistic & files;
5. To leave, holidays, birthday management, procedures introduce new staff;
6. To monitor, supervise and control the work schedules of employees, company rules throughout the company, overtime hours;
7. Management and control of the petrol cost, stationery, electricity cost, water cost…;
8. Develop and recommend operating policy and procedural improvements;
9. Other jobs as assigned by the management…

From: January, 2011 To: March, 2011
Position: Customer Service Staff
At Company: Gia Thinh Phat Co.
Job Description:
1. Customer service department Management
2. To manage Customer Profile
3. CRM software
4. Resolving customer complaints
5. Promotion notification, customer care routine (scheduled)

EDUCATION & QUALIFICATIONS
April, 2011 Finishing the thesis in Ho Chi Minh University of Industry (HUI)
2010 - 2011 Graduating University degree in Business Administration – HUI
2006 - 2009 Graduating College degree in Business Administration – HUI – GPA: 7.83

SKILLS
English Language: Communication
Computer skills: Proficient in using Microsoft Office (Word, PowerPoint, Excel …).
Other Soft skills: - Good communication and presentation skills
- Good planning and organizing skills
- Ability of problem solving, teamwork and work independently
- Strong sense of responsibility
- Knowledgeable office administration
- Understanding of labor law
- Able to work under high pressure and good adaptability in new working environment

CONFIRMATION
I certify that the information contained in this form is true and accurate in very respect and maybe considered for any subsequent contact of employment.