- Support Marketing and Sales Manager in Marketing activities
- Managing Facebook comments and inbox in real time.
- Finding new online channel to approach customers
- Evaluate customer research, market conditions and competitor data.
- Evaluate, monitor and report on sales trends, market analysis, and post-campaign report.
- Works under the direction sales manager to help reach the company's sale target.
- Processing payments in time.
- Ensuring stock levels are well maintained.
- Issue an electronic - invoice upon sales shipping.
- Receive sales order from customers by written language in real time.
- Providing customers with information on pricing and product availability.
- Keeps client information confidential.
- Match invoice number by order on the files
- Assisting customers in order to help them find what they need. Helps maintain excellent client relationships through superior customer service skills.
- Report any inquiries or issues from customers
- Handling customer complaints or handing customers on to management.
- Receiving AS inquiries from customers with videos or photos.
- Pro-actively be ready administrative support to all colleges.